Frequently Asked Questions

Everything you need to know about your ALPHA60 experience.

What is the standard shipping timeframe?

We offer express shipping worldwide. Domestic orders typically arrive within 2-4 business days, while international shipping takes approximately 5-10 business days depending on your location.

What is your return policy?

We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are eligible for store credit only.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. As our cuts are often unique and oversized, we recommend comparing the measurements to a similar garment you already own.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.

Are your garments sustainably produced?

ALPHA60 is committed to conscious manufacturing. We prioritize natural fibers such as linen, cotton, and silk, and we work closely with boutique manufacturers who ensure ethical working conditions and quality craftsmanship.

Can I modify or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make changes, please contact our customer care team within one hour of placing your order, and we will do our best to assist you.